It's easy. Please follow the steps below.
Step 1: To reset your password to your giving partner account, click the “Forgot Password?” link on the main login page.
Step 2: Within the Reset Your Password screen, enter your email address used as your login ID, then click the “Send Email” button. An email with a reset password link will be sent to you.
Step 3: Once the email is received, click on the reset password link in the email and follow the prompts to reset your password.
If you need additional assistance, please do not hesitate to contact us. You can either submit a help request by 1) submitting an online help ticket (via the green question icon on the bottom right), or 2) sending an email to email@example.com.