I forgot my password to my Giving or Prayer Partner Account. How can I reset it?

Modified on Tue, 10 Sep at 4:46 PM

Resetting your account password is quick and easy. Please follow the steps below.

Step 1: From the main landing, click "Account Login" button to continue to the next step.

Note: To obtain the link for the main landing page, please directly contact the organization, project or individual you are supporting.

Step 2: Click the “Forgot Password?” link located just above the Log In button.

Step 3: On the "Reset Your Password" screen, enter your email address associated with your giving or prayer partner account. Then click the "Send Email" button. You will receive an email containing a link to reset your password.

Step 4: Click the 'reset password' link provided in the email, which will direct you to a password reset screen in your browser. Enter your new password and click the Submit button to complete the password reset process.

If you need additional assistance, please do not hesitate to contact us. You can contact support by 1) submitting an online help ticket (via the green question icon on the bottom right), 2) sending an email to support@axiainternational.com, or 3) calling (877) 678-7323 and pressing option 1.