What ways can I request help?

Modified on Thu, 09 Jan 2020 at 05:38 PM

The fastest way to seek help is through our built-in, online support channel. Follow the steps below to get the help you need.

Step 1: From any screen, click the green question icon on the bottom right, then click the “Request Support” button.

Step 2: Enter your email address, which is your user ID, and fill in the subject and description fields. Please provide as much detail as possible, including any screen shots. This will allow us to provide the best help possible. 

To submit your request, click the green "Submit Request" button.

If you need additional assistance, please do not hesitate to contact us. You can also reach us by sending an email to support@axiainternational.com.

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